Flexibility

Definition
Flexibility is the ability to adapt to and work with a variety of situations, individuals and groups. It is about being able to think on your feet, and not being disconcerted or stopped by the unexpected.

Sub skills
Level 1 - " Accepts need for flexibility" 

Demonstrates willingness to change ideas or perceptions based on new information or contrary evidence. Is open to new ideas and listens to other people’s points of view.

Level 2 - " Applies procedures flexibly" 

Applies rules or procedures flexibly, depending on the individual situation, to accomplish tasks or activities more effectively. Responds effectively to changing circumstances. Remains focused when faced with competing demands. Makes reasonable adjustments to ensure maximum effectiveness and motivation of self and others.

Level 3 - " Adapts tactics/ approach" 

Identifies a pragmatic approach in order to get the job done quickly and effectively. Uses an awareness of the bigger picture along with common sense to interpret and implement policy. Is comfortable with ambiguity.

Level 4 - " Makes organisational change" 

Changes the overall plan, goal or project to fit the situation. Creates and supports flexibility by introducing procedures which ensure quick turnaround and encourage flexibility in others.

Assessment
Current methods used to assess ability in the skill.

Benchmarks
Statements that could serve as comparators for ability.

Relevant Higher Order Skills
Behavioural skills