Professional Confidence

Definition
Professional confidence is a justified belief in one’s ability to do the job, providing an opinion or advice when necessary and being prepared to take a decisive course of action.

This behaviour is particularly important in those jobs where individuals are placed in challenging situations or circumstances and where their opinion or advice may be questioned. It enables individuals to stand their ground and to work independently without constantly referring to others for advice. Individuals who demonstrate this behaviour are prepared to take on new or different challenges in their role. It is important to understand that this behaviour is about having confidence in one’s knowledge and ability, not about having a confident personality.

Sub skills
Level 1 - " Confident in own role" 

Presents him- or herself in a confident manner and works without needing direct supervision. Says ‘no’ in the face of unreasonable demands.

Level 2 - " Acts independently" 

Provides an opinion from his or her own area of expertise. Makes decisions without deferring unnecessarily to others, and is decisive when the situation demands it. Has the confidence to admit when they do not know a fact or cannot commit to an immediate view without more research.

Level 3 - " Presents confidently" 

States confidence in his or her own ability and is prepared to stand by difficult or unpopular decisions. Looks for and gets new responsibilities. Praises the work of others. Does not advance own career by tarnishing the reputation of others.

Level 4 - " Prepared to challenge and take risks" 

Speaks out for a course of action even when others disagree. Takes significant personal or professional risks to accomplish important goals. Challenges others with respect.

Assessment
Current methods used to assess ability in the skill.

Benchmarks
Statements that could serve as comparators for ability.

Relevant Higher Order Skills
Behavioural skills