Achievement

Definition
Achievement is about having the sustained energy and determination in the face of obstacles to set and meet challenging targets, in compliance with quality, time and diversity standards, and delivering the required business results.

This behaviour shows the necessary determination and tenacity to complete high quality work as well as raising performance levels over the short, medium and long term. It involves overcoming obstacles caused by conflicting priorities, lack of resources or difficult or demanding situations in the internal or external environment.

Sub skills
Level 1 - " Wants to do a good job and does not give up" 

Clarifies what is expected. Is positive and enthusiastic about the job. Does not give up at the first obstacle. Respects the rights of others whilst achieving one’s own goals.

Level 2 - " Works to goals and manages obstacles" 

Understands and works towards goals set by others. Measures progress against targets. Seeks to understand reasons for obstacles and to find ways to overcome. Acknowledges the work and contribution of others.

Level 3 - " Drives for improvement despite frequent obstacles" 

Is determined despite frequent obstacles. Tackles difficult problems and takes personal responsibility for reaching solutions. Seeks ways to improve overall performance levels to give higher levels of satisfaction to target groups.

Level 4 - " Sets and meets challenging goals & seeks long term improvement" 

Achieves significant progress in the long term, wider performance of the Council. Sets out to be the best – has own measures of excellence and works to these.

Level 5 - " Assesses and takes risks to make significant gains" 

Makes decisions through weighing up the cost-benefit and risk implications. Acts entrepreneurially to make performance gains.

Assessment
Current methods used to assess ability in the skill.

Benchmarks
Statements that could serve as comparators for ability.

Relevant Higher Order Skills
Behavioural skills